Shipping

We ship to the continental United States. For anywhere else, please contact us for a quote.

Cost. Shipping is 11% of your order and import tariff and handling is 10%, both shown before you check out. Every shipment is fully insured. Sales tax is added for orders delivered in Pennsylvania.

When will my order arrive?

When you order, we save your card and confirm each piece with the studio. This usually takes one to three weeks. We then charge the confirmed amount and email you, and your pieces usually arrive about two weeks later. Orders close to Christmas take longer, so please order early. For a rush order or larger sizes, call us at 267.884.3108.

Tracking

We email you tracking details when your order ships.

Damaged shipments

Please contact us at 267.884.3108 no later than five days after delivery, with photos of the shipping box and the damaged piece. We will file the insurance claim and replace the damaged piece.

Returns

Pieces are made to order and are not returnable.